Refund and Return Policy

Training Courses

Website information: Course pages are informational. The website does not currently collect course payments or create a confirmed paid enrolment.

Confirmed training: The written enrolment confirmation or training agreement sets the applicable cancellation, transfer, and refund terms. Any rights that cannot legally be limited still apply.

Hardware Products

No online checkout: Hardware shown on the website is informational. Viewing a product or sending an enquiry does not create an order, and the site does not currently accept card details or payments.

Confirmed orders: The written quote or order confirmation sets availability, delivery, warranty, cancellation, and return terms. Defect and return requests are assessed under that document and applicable law.

No universal return period: The website does not promise a fixed return window, refund amount, replacement, or return shipping arrangement. Contact us for the terms attached to your specific order.

Consulting Services

Consulting and engineering engagements are governed by the signed proposal or service agreement. That document sets payment, cancellation, and any refund terms for the engagement.

How to Request a Refund

Email contact@akleegroup.com with your name, any available reference, what you purchased, the reason for your request, and relevant supporting documents. Do not email card details, passwords, or other sensitive information. Review timing depends on the applicable terms and circumstances, so this page does not promise a fixed response or processing period.